St. Charles Community College
  • Search Committee - Assessment Services Supervisor #19-105
  • Cottleville, MO, USA
  • Commensurate with experience
  • Salary
  • Full-Time Staff


Founded in 1986, St. Charles Community College (SCC) has a reputation as one of the best two-year colleges in the state of Missouri. With extraordinary faculty and staff, SCC serves a student population of more than 10,000 and a general population of more than 350,000 throughout St. Charles County and beyond. SCC's main campus, located in Cottleville, is a beautiful 12-building campus which has won architectural awards for its innovative, contemporary "educational village" design. The college has a second location in Dardenne Prairie, featuring a state-of-the-art nursing and allied health program. The success of SCC is rooted in the mission of serving our community by "focusing on academic excellence, student success, workforce advancement, and life-long learning within a global society. We celebrate diversity and we enrich the economic and cultural vitality of the region by providing an accessible, comprehensive, and supportive environment for teaching and learning."


The Assessment Services Supervisor serves as the chief student testing services officer for the College. This individual supervises and supports all Assessment Center staff, manages the Center's testing calendar, ensures all Center information (printed and electronic) is accurate and current, ensures that students receive accurate and complete information about their results and equally accurate information regarding their next steps after the assessments are complete, maintains a procedures manual for the Center, performs all assessments, and ensures excellent customer is provided to all campus and community stakeholders. The supervisor serves as the College's Chief Examiner for HiSet and Pearson Vue testing functions and administers placement instruments, make-up exams, and other tests on a daily basis. Produces charts, tables, reports and responsible for designing and generating report formats within the Accuplacer assessment software. Maintains the dates of individualized and specialized testing on the Assessment Center web pages and external testing online systems. 


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Supervises all Assessment Center staff and ensures that excellent customer service is available to all testing candidates, and campus and community stakeholders.
  • Manages and maintains the Assessment Center schedule and calendar for all assessment functions and ensures an optimal and efficient use of time and staff services.
  • Serves as HISET and Pearson Vue Chief Examiner and is responsible for all aspects of those assessment functions.
  • Ensures all Assessment Center staff are trained on all aspects of the Center's assessment instruments, procedures, and post assessment information debriefing for all testing candidates.
  • Responsible for the administration and results interpretation of all Assessment Center instruments.
  • Advises the Vice President for Student Services on the selection and use of various testing instruments, mandates and policies regarding testing and assessment, and technology necessary to operate the Assessment Center.
  • Ensures all students and testing candidates receive accurate and timely information during the post assessment session, which includes but is not limited to next steps on the enrollment pathway.
  • Manages the Assessment Center budget.
  • Creates and updates an Assessment Center manual of standard operating procedures that is accessible to all Assessment Center staff.
  • Works with the Assessment Center staff, is responsible for the creation of accurate collateral information materials.
  • Collaborates with faculty and staff across various departments and offices to identify and implement improvements to the assessment tool and process.
  • Prepares a monthly report to the Vice President for Student Services that details the number of testing candidates and assessment instruments administered.
  • Ensures the highest level of confidentially and security regarding all test candidates' information and results.
  • Maintains the dates of individualized and specialized tests on the Assessment Center web pages and external testing online systems.
  • Other duties, as assigned.


The Assessment Services Supervisor will create and maintain the most up to date business practices for processing testing candidates, significantly improve the student information and communication processes and as a result increase participation at the Assessment Center.



This position requires a Bachelor's degree in a field related to higher education, two (2) years of full time experience in a higher education setting in a student services or business office related area and two (2) years documented computer and data base system experience.  


Two (2) years of full time direct experience in higher education testing or assessment center, supervisory experience in a higher education setting, and community college experience.



St. Charles Community College is an Equal Opportunity Employer.

St. Charles Community College
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