St. Charles Community College
  • Search Committee - Enrollment Services #18-065
  • Cottleville, MO, USA
  • $11.82 to $14.78
  • Hourly
  • Full-Time Staff

https://www.stchas.edu/about-scc/employment/benefits/full-time-staff


St. Charles Community College is seeking a full-time Enrollment Services Assistant (40 hours per week) who will promote a customer service-oriented atmosphere by addressing current and prospective students' inquiries (via email, phone, or in-person) in an effective and timely manner; and by serving as a resource during the enrollment process, including, but not limited to, registration and financial aid. The Enrollment Services Assistant will perform various administrative duties essential to the operation of the Enrollment Services department.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provides current and prospective students with general information about the college, assessment, registration, FAFSA, financial aid and other areas of Enrollment Services.
  • Answers incoming calls for Enrollment Services. Retrieves voice mail messages and returns phone calls.
  • Monitors general departmental email address and responds to messages.
  • Adds and drops classes from a student's schedule (Express Registration)
  • Registers students for non-credit Allied Heath courses and HiSET testing.
  • Assists students with computer usage. Maintains computers and additional office machines.
  • Enters data, such as high school transcript information, test scores, and demographic information.
  • Tracks data and prepares reports.
  • Maintains student records and assists with record archiving.
  • Scans, prints, and mails various departmental correspondence.
  • Sorts and routes mail.
  • Orders publications and monitors display racks.
  • Assists with training of new staff.
  • Assists with department filing, photocopying, scanning, and other projects as assigned.
  • Downloads admissions applications each day.
  • Downloads ACT scores and MOSIS information (Missouri Student Information System) each month.
  • Assists with the planning of events such as the College Fair, Commencement Ceremony, and FAFSA Frenzy.
  • Gathers and updates information for Institutional Research (IR).
  • Orders and maintains supplies.
  • Assists with the preparation of schedule guides and transfer materials.
  • Creates and maintains various databases.
  • Assists with the processing of financial aid applications during peak times.

HOURS: Monday - Friday, 8:00 a.m. to 4:30 p.m.

SUPERVISORY RESPONSIBILITIES
: None

QUALIFICATIONS: High school diploma or general education degree (GED) is required. Minimum one year relevant full time experience with preference to previous experience in a college or education setting. Data entry and the ability to learn customized programs quickly. Customer service and general office experience required. Must be friendly, professional, and possess strong interpersonal and listening skills.

St. Charles Community College
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